Contact us at (419) 447-5011 ext. 2606 or toll-free at (800) 825-5011.
Or, you may come to our office located at 900 East County Road 20 | Tiffin, OH 44883 | Open from 8:00 AM – 4:30 PM
To Obtain Payment Status Information
Payment Status Information must be obtained by accessing the following as our agency no longer gives out payment information over the phone:
- The Ohio Child Support Customer Service Web Portal is available for customers to access their account information as well as view and print payment histories. The portal will provide” real time” account information and is available seven (7) days a week, twenty-three (23) hours a day.
- Phone: 1-800-860-2555
For Other Questions
If you have questions concerning your case (other than payment and balance information including the last payment, date received, and a total balance), you may contact the Child Support Customer Service Call Center at (419) 447-5011 extension 2606, or toll-free at (800) 825-5011.